Chief Compliance Officer

Welcome to the official webpage of the Bank’s Chief Compliance Officer.

To send a message to the Compliance Officer, you can use the following application forms.

Authorized application

Anonymous application

The exclusive remit of the Chief Compliance Officer includes overseeing the implementation of the Compliance Risk Management Policy, performing functions related to anti‑money laundering and counter‑terrorist financing, and minimizing the risk of expenses (losses) arising from violations of the legislation of the Republic of Kazakhstan and the laws of foreign states that affect the Bank’s activities.

The Chief Compliance Officer is appointed by the Bank’s Board of Directors and has an independent status in performing the assigned compliance risk management functions.

Anyone may contact the Chief Compliance Officer if you become aware of:

• violations by the Bank or its employees of the legislation of the Republic of Kazakhstan or of foreign laws that affect the Bank’s activities;
• corruption offenses involving Bank employees, unlawful acts by Bank employees and third parties, fraud; commercial bribery; official misconduct;
• unlawful disclosure of banking secrecy;
• conflicts of interest involving Bank employees;
• violations of ethical norms, standards of conduct in financial markets, or corporate behavior standards encountered when dealing with the Bank;
• unlawful use of insider information and market manipulation in the securities market;
• money laundering, terrorist financing, or financing the proliferation of weapons of mass destruction.

To send a message to the Chief Compliance Officer, you may use the “Authorized application” form. To use this form, follow the link below “Authorized application”. Such an application will be reviewed and taken into account by the Chief Compliance Officer.

If you prefer not to provide your personal data, you may send an anonymous message using the “Anonymous application” form. In this case, the Chief Compliance Officer reserves the right to decide whether to consider anonymous submissions.