Beware of scams

Dear clients,

We draw your attention to the increasing number of fraud cases and inform you about the most common schemes:

During such calls, fraudsters report supposedly unauthorized, fraudulent transactions using bank accounts or loans allegedly taken out in the victim’s name — that is, the person who received the call.

In this case you should:

• end the call and report it to the police.
• do not panic — fraudsters first try to intimidate and confuse you to obtain any information about your bank accounts and SMS messages you receive.
• do not install any applications, especially remote‑access tools for your devices (Anydesk, Teamviewer, Rustdesk, HopToDesk, etc.).

This scheme involves fictitious sales of various goods and services — cars, household appliances, furniture, clothing, accessories, consumer goods, food, etc. The goal is to obtain your money. Fraudsters will try to persuade you to transfer an advance payment. It is better to refuse such deals until you see the product with your own eyes; otherwise you may lose your savings.

This type of fraud aims to collect personal data and banking details. Such sites look identical to real ones.

For example, you posted an advertisement and an unfamiliar person contacts you asking to arrange delivery, then sends you a link. After following the link, you are prompted to enter your full name, date of birth, bank card number, expiry date and CVV code. After entering these details, unauthorized debiting from your card may begin.

With new technologies, cryptocurrencies are developing rapidly. Many knowledgeable people earn well on this, but there are also scammers who take advantage of inexperience.

For example, you see an ad on social media offering to make money by trading stocks or crypto. A fraudster calls you, introduces themselves as an employee of a national company or another organization allegedly providing brokerage services. They entice you with attractive offers and persuade you to deposit money — at first small amounts. A few days later, they “return” the money with supposed profit. Then they ask you to deposit much larger amounts. Many victims say the fraudsters act confidently and convincingly and have well‑designed websites where you register and “watch” your savings grow in a personal account — but it’s all fake.

Fraudsters pose as law enforcement officers and claim that a relative has become a suspect in a criminal case. They convince the victim that an incident occurred for which their loved ones (children, relatives, friends) may face prosecution, and that money is needed to “avoid liability”, which will be collected by their “employee”. They then send so‑called “drops” or couriers working via various platforms to collect the money from victims and pass it to the fraudsters or transfer it to mule accounts.